Contact Us

COOKVESSA · OUR STORE

Contact Us

Questions about your shopping experience? We’re here to help.

We're happy to hear from you.

If you have questions about a product, an order, delivery, a return, or your shopping experience, please contact our Customer Support team using the information below.

Email

service@cookvessa.com

For order and general inquiries.

Service Hours

9:00 AM – 6:00 PM (PDT)

You can email us outside these hours.

Order Assistance

Please include your order number when writing about an existing purchase.

Company Information

Company NameSichuan Ashilinuo Trading Co., Ltd.
OwnerYang Houcai
Business AddressNos. 681 and 683, Section 1, Lushan Avenue, Huayang Subdistrict, Tianfu New Area, Chengdu, Sichuan Pilot Free Trade Zone, Sichuan, China

How We Can Help

Our team can help with product information, order questions, delivery concerns, and return instructions. For a return, please contact us before shipping anything back so we can review the request and confirm the applicable address.

Customer Support

Email: service@cookvessa.com

Service Hours: 9:00 AM – 6:00 PM (PDT)

Website: cookvessa.com